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Customer Service
The use
of this site is governed by the policies, terms and conditions set forth
below. Please read them carefully. Your use of this site indicates
your acceptance of these terms and conditions. Your placement of an order
indicates your acceptance of these terms and conditions. Your submittal of
any purchase order to www.alltackle.com. indicates acceptance of these
terms and conditions. These terms and conditions shall supersede any
subsequent terms or conditions included with any purchase order, whether
or not such terms or conditions are signed by ALLTACKLE.com, Inc. ALLTACKLE.com, Inc. reserves the right to make changes to this site and
these terms and conditions at any time.
ALLTACKLE.com
Privacy Policy
We keep your personal information private and secure. When you make a
purchase from our site, you provide your name, email address, credit card
information, address, phone number and a password. We use this information
to process your orders, to keep you updated on your orders and to
personalize your shopping experience.
Our secure servers protect the information using advanced encryption
and firewall technology. Your personal information cannot be read as it
travels to our ordering system.
In order to most efficiently serve you, credit card transactions and
order fulfillment are handled by reputable third-party banking and
distribution institutions. They receive the information needed to verify
and authorize your credit card and to process your order. They are under
strict obligation to keep your personal information private.
To keep you informed about our latest offers, we may notify you of
current promotions, specials and new additions to the ALLTACKLE.com site.
You may unsubscribe from our newsletters by
following the unsubscribe instructions in any email you receive from us.
When entering any of our contests or prize drawings, you provide your
name, phone number, email address and mailing address. If you win, we will send the
prize to the address entered and notify you by email.
When you enter a contest or drawing you are also included in our
newsletter list to receive notice of promotions, specials and new
additions to the ALLTACKLE.com site. You may unsubscribe from this news
list by
by following the unsubscribe instructions in any email received.
In the future, with your permission, we may provide some customer
information to pre-screened and reputable companies with products or
services that may be of interest to you. This would be for marketing
purposes only and no credit card information would be given.
We may share aggregated statistics not linked to any individual about
buying patterns, sales and other shopping information with our marketing
partners.
In order to improve our services to you, we ask some of our customers
to voluntarily complete surveys. Survey answers are confidential. If you
do not wish to participate in a survey, simply decline to participate when
asked.
We use "cookies" to keep track of your current shopping
session to personalize your experience and so that you may retrieve your
shopping cart at any time.
You may change any of your personal information in your Account
on-line at any time.
If you decide to create a Gift List through our site, you provide your
name, email address, payment information, address, phone number and a
password and other personal information and product preferences. This
information is subject to the terms of this Privacy Policy except as
explained here. Others will be able to search for your Gift list using
your email address unless you choose not to make your Gift List
searchable. Those who have access to your Gift list will be able to see
your name, email address, city, state, and may have access to other
personal information and product information you have entered into the
Gift List. If others place orders for items on your Gift list, they may
have access to your mailing address. We may use the product preferences
you include in your Gift List to inform you about offers that may be of
interest to you. If you provide us the email addresses of your family and
friends, we will use their email addresses to send them your Gift list. We
will send them the Gift List using your email address. We will not use the
email addresses of your family and friends for any other purpose.
If you purchase a gift certificate from our site, you will give us the
recipient's name and email address if you wish to send the certificate by
email. If we wish to send a certificate by regular mail, you will give us
the name, mailing information and phone number for the recipient. The
recipient information you give us will only be used to send the gift
certificate and for no other purpose.
Other sites accessible through our web site have their own privacy
policies and data collection practices. Please consult each site's privacy
policy. ALLTACKLE.com is not responsible for the actions of third parties.
ALLTACKLE.com fully cooperates with law enforcement agencies in
identifying those who use our services for illegal activities. We reserve
the right to report to law enforcement agencies any activities that we
reasonably believe to be unlawful.
Please check back frequently to see any updates or changes to our
privacy policy.
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Copyright and Trademark Notice
This site is owned and operated by Fraser Enterprises. Unless otherwise
specified, all materials appearing on this site, including the text, site
design, logos, graphics, icons, and images, as well as the selection,
assembly and arrangement thereof, are the sole property of Fraser
Enterprises., Copyright © 2000, ALL RIGHTS RESERVED. All audio and video clips
are the sole property of Fraser Enterprises. or their respective content
providers. All software used on the site is the sole property of Fraser
Enterprises. or those supplying the software. You may use the
content of this site only for the purpose of shopping on this site or
placing an order on this site and for no other purpose. No materials from
this site may be copied, reproduced, modified, republished, uploaded,
posted, transmitted, or distributed in any form or by any means without
Fraser Enterprises' prior written permission. All rights not expressly
granted herein are reserved. Any unauthorized use of the materials
appearing on this site may violate copyright, trademark and other
applicable laws and could result in criminal or civil penalties.
All custom graphics, icons, logos and service names are registered
trademarks, trademarks or service marks of Fraser Enterprises. All other
trademarks or service marks are property of their respective owners. The
use of any ALLTACKLE.com trademark or service mark without Fraser
Enterprises express written consent is strictly prohibited.
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Disclaimer and Limitation of
Liability as to Products Sold
All of ALLTACKLE.com Inc.’s products are guaranteed against defects for
30 days from the date of the invoice. EXCEPT AS EXPRESSLY STATED HEREIN, ALLTACKLE.com, INC. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS
OR IMPLIED, OF ANY KIND WITH RESPECT TO PRODUCTS SOLD ON THE ALLTACKLE.com
SITES. EXCEPT AS EXPRESSLY STATED HEREIN, ALLTACKLE.com, Inc.. EXPRESSLY
DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO
PRODUCTS SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT THE SOLE AND
EXCLUSIVE MAXIMUM LIABILITY TO ALLTACKLE.com, Inc. ARISING FROM ANY
PRODUCT SOLD ON THE ALLTACKLE.com, Inc. SITES SHALL BE THE PRICE OF THE
PRODUCT ORDERED. IN NO EVENT SHALL ALLTACKLE.com, Inc., ITS DIRECTORS,
OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR SPECIAL, INDIRECT,
CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATED TO PRODUCT(s) SOLD.
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Disclaimer and Limitation of
Liability as to the ALLTACKLE.com
Web Sites
THE ALLTACKLE.com WEB SITES AND THE MATERIALS THEREIN ARE PROVIDED “AS
IS”. ALLTACKLE.com. Inc. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER
EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE ALLTACKLE.com SITES,
THEIR OPERATION, CONTENTS, INFORMATION, MATERIALS OR YEAR 2000 COMPLIANCE.
ALLTACKLE.com, Inc. EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR
IMPLIED, OF ANY KIND WITH RESPECT TO THE SITES OR THEIR USE, INCLUDING BUT
NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU
AGREE THAT ALLTACKLE.com, Inc., ITS DIRECTORS, OFFICERS, EMPLOYEES OR
OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE
OPERATION, CONTENT OR USE OF THE ALLTACKLE.com SITES. YOU AGREE THAT THIS
LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY
KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY,
SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
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Typographical Errors
In the event a product is listed at an incorrect price due to
typographical error or error in pricing information received from our
suppliers, ALLTACKLE.com shall have the right to refuse or cancel any
orders placed for product listed at the incorrect price. ALLTACKLE.com shall have the right to refuse or cancel any such orders whether or not
the order has been confirmed and your credit card charged. If your credit
card has already been charged for the purchase and your order is canceled,
ALLTACKLE.com shall immediately issue a credit to your credit card account
in the amount of the incorrect price.
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Product Giveaway
Contest Rules
ALLTACKLE.com, may on occasion, give away one prize, at predetermined
times, by random drawing. No
purchase is necessary. You may enter the contest by submitting your name,
phone number, email address, and address where you would like the product shipped if
you're selected as a winner, at the location indicated on the site or by
making a purchase on any ALLTACKLE.com site. You may enter the contest one
time per day. Once you have entered the contest, you are eligible only for
the current drawing. The prize will be awarded and winner notified by mail. Odds
of winning will depend upon the number of eligible entries received. PRIZE
VALUE: the prize for each drawing shall be selected by ALLTACKLE.com and shall
have differing values depending on the prize selected. This contest is
open only to U.S. residents who are 18 years or older at time of entry.
Employees of ALLTACKLE.com, Inc., their affiliates, subsidiaries,
advertising and promotion agencies and their immediate family members and
those living in the same household of each are not eligible. The contest
is void where prohibited by law or otherwise restricted. ALLTACKLE.com,
Inc, is not responsible for lost, late, or misdirected entries or prizes.
All federal, state and local taxes, insurance, licensing, registration and
title fees are the sole responsibility of the winner. The drawing winner
must execute an Affidavit of Eligibility/Release of Liability/ Prize
Acceptance Form within 15 days of attempted notification. Non compliance
within this time period may result in disqualification and an alternate
may be selected. The return of any prize notification as undeliverable
will result in disqualification and an alternate winner will be selected. ALLTACKLE.com
Inc. reserves the right to substitute any prize for one of
equal value and to end the contest at any time. Acceptance of the prize
constitutes permission to ALLTACKLE.com, Inc. and its representatives to
use the winner’s name and/or likeness for purposes of advertising and
trade without further compensation. Entering the contest automatically
places you on the ALLTACKLE.com mailing list which notifies customers of
our specials and promotions. By participating in this contest, entrants
agree to be bound by these Contest Rules and the decisions of ALLTACKLE.com.
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Page
Links
This site may contain links to other sites on the Internet that are owned
and operated by third parties. You acknowledge that ALLTACKLE.com, Inc. is
not responsible for the operation of or content located on or through any
such site.
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Order
Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not
signify our acceptance of your order, nor does it constitute confirmation
of our offer to sell. ALLTACKLE.com reserves the right at any time after
receipt of your order to accept or decline your order for any reason. ALLTACKLE.com
reserves the right at any time after receipt of your order,
without prior notice to you, to supply less than the quantity you ordered
of any item. All orders placed over $2000.00 (U.S.) must obtain
pre-approval with an acceptable method of payment, as established by our
credit and fraud avoidance department. We may require additional
verifications or information before accepting any order. ALLTACKLE.com is
a reseller to end user customers and does not accept orders from computer
dealers, exporters, wholesalers, or other customers who intend to resell
the products offered by ALLTACKLE.com.
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Payment Methods
Credit Cards - We accept the
following major credit cards: Visa and MasterCard. There is no surcharge
for using your credit card to make purchases with ALLTACKLE.com. Please be
sure to provide your exact billing address and telephone number-the
address and phone number your credit card bank has on file for you.
Incorrect information may cause a delay in processing your order. Your
credit card will be billed upon placement of your order.
Money Orders, Cashier’s Checks,
Company Checks, & Personal Checks - ALLTACKLE.com accepts money
orders, cashier’s checks, personal checks, and company checks in U.S.
Dollars only. Orders are processed upon receipt of a money order or
cashier’s check. For personal and company checks, please allow up to 10
banking days after receipt for clearance of funds before the order is
processed. ALLTACKLE.com cannot guarantee the availability of a product by
the time funds clear or payment is received. We will charge a $25 fee on
all returned checks. Please see the full instructions below on how to pay
using one of these methods.
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Shipping Policy
ALLTACKLE.com does not ship on
Saturday or Sunday. All Shipments are subject to stock availability.
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Shipping
Rates & Terms
Standard Shipping
Estimated delivery
3 to 7 days following shipment
Books, and small sized products usually ship via US
Postal Service Priority or First Class Mail.
Tackle, Electronics, and bulky products usually ship via
UPS - tracking information provided when available.
**Certain bulky products require Special
Ground Delivery and will be charged additional shipping.
Second Day Air
Estimated delivery by 3:00PM two days following shipment
Next Day Air
Estimated delivery by 3:00PM the day following shipment
Calculating Ship Times The time it will take for you to receive
your order depends on the "Product Availability" time listed for
the product ordered plus the Shipping Time for the delivery method you
select.
Total Ship Time = Product Availability Time + Delivery Method Ship
Time.
For example, if the Product Availability Time is 3-5 days and the Delivery
Method Ship Time is 1-2 Business Days, you will receive your order in 4-7
business days.
Choosing next day or second day air does not mean your order will be
delivered in 1 or 2 days from the time you place your order online.
You will receive your order 1-2 days after the "Product
Availability" time listed for the product you selected. The
"Product Availability" time is the amount of time required to
process your order through our warehouse and acquire the product
requested.
If you choose items with different "Product Availability"
times -- for example, a in-stock delivery item along with a
"Backorder" or "Preorder" item, each item will ship as
it becomes available. There will be no extra charge for the shipment of
these items.
Note: Please keep in mind that our warehouse does not ship on
weekends and we do not offer Saturday or Sunday delivery.
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Sales Taxes
ALLTACKLE.com shall automatically charge and withhold the applicable sales tax for
orders to be delivered to addresses within Maryland. Each customer shall
be solely responsible for all sales taxes, or other taxes, on orders
shipped to any other state.
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Return Policy
Products may be returned to ALLTACKLE.com for replacement or refund in the following manner: Returns to
ALLTACKLE.com must be made within 30 days of the invoice date. After 30 days, you must
make all returns directly to the manufacturer or publisher of your
product. Before returning any item, you must contact us for a Return
Authorization.
No returns, of any type, will be accepted without return authorization. The
return authorization is good for only one (1) item and must match the product authorized
for return. Return authorizations are valid for 10 business days and all returns
must be received within 10 days of obtaining the return authorization. You are
responsible for shipping costs of all returns. Special order items may only be returned for
replacement and not for any refund. Please allow 2-4 weeks for refunds to be processed and
credited to your account. In order to receive a refund, your purchase must
be returned with shipping pre-paid. All items must be in
"as-new" condition, in original packaging and with all warranty
cards, manuals and accessories. The original packing slip must be included
and the return authorization visible on the package. Any discrepancies could result
in a delay or partial forfeiture of your refund. There will be a $35.00
re-boxing fee for products not returned in the original manufacturer’s
packaging. If part of a product becomes defective, the full product must
be returned for credit or replacement. Custom electronic items
such as electric reels are not returnable.All non-clearance product returns from the ALLTACKLE.com stores must be sent to the following address:
ALLTACKLE.com
Returns
2062 Somerville Road
Annapolis, MD 21401 All returns must be sent via UPS, Federal Express, or any other courier
that issues a tracking number.
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Clearance Return Policy
Clearance items, if defective, must be returned directly to the
manufacturer. No returns will be accepted on defective clearance
items by ALLTACKLE.com.
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Manufacturer's Warranty
All returns and replacements occurring after 30 days from the invoice date
must be made directly with the manufacturer. Manufacturer’s warranties
vary on each product. Extended warranties are available directly from
select manufacturers. Manufacturer information is subject to change
without notice.
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Year 2005 Disclaimer
ALLTACKLE.com INC. MAKES NO
REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH
RESPECT TO THE YEAR 2000 COMPATIBILITY OF PRODUCTS SOLD ON ALLTACKLE.com INC. SITES.
ALLTACKLE.com INC.
EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH
RESPECT TO THE YEAR 2000 COMPATIBILITY OF PRODUCTS SOLD ON THIS SITE,
INCLUDING BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE SOLE AND EXCLUSIVE MAXIMUM LIABILITY TO ALLTACKLE.com INC. ARISING FROM ANY PRODUCT SOLD ON THIS SITE SHALL BE THE PRICE OF THE
PRODUCT ORDERED. IN NO EVENT SHALL ALLTACKLE.com INC., ITS DIRECTORS, OFFICERS, EMPLOYEES AND REPRESENTATIVES BE LIABLE FOR
SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES RELATING TO THE YEAR
2000 COMPATIBILITY OF PRODUCTS SOLD.
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Jurisdiction and Venue
You agree that any legal action brought against ALLTACKLE.com Inc. shall be governed by the laws of the State of
Maryland without
regard to its conflict of law principles. You agree that the sole
jurisdiction and venue for any litigation arising from your use of or
orders made on the ALLTACKLE.com sites shall be an appropriate federal or state court located in
the State of Maryland.
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